Privacy Policy
Effective Date: 01/05/2025
At Sail Batteries Australia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
When you interact with our store, we may collect the following types of information:
- Personal Identification: Name, phone number, email address
- Order Details: Shipping address, billing address, product orders
- Payment Information: Processed securely through third-party payment providers (we do not store full card details)
- Technical Data: IP address, browser type, device information, pages visited (collected via cookies or analytics tools)
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Send order confirmations and tracking updates
- Provide customer service and respond to inquiries
- Improve our website and shopping experience
- Send occasional promotional messages (only if you’ve opted in)
- Comply with legal obligations
3. Sharing Your Data
We only share your information with trusted third parties when necessary:
- Payment gateways (e.g., PayPal, Stripe)
- Shipping and logistics partners (e.g., Australia Post, couriers)
- IT and marketing service providers (for hosting, analytics, and support)
- Legal authorities, if required by law
We never sell your data.
4. Cookies and Analytics
Our website uses cookies to improve your browsing experience, including:
- Remembering your preferences and cart items
- Tracking website traffic via tools like Google Analytics
You can disable cookies through your browser settings at any time.
5. Data Security
We take reasonable steps to protect your information using secure server technology and strict internal procedures. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (where legally allowed)
- Withdraw consent for marketing communications
To make a request, please contact us using the details below.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.